New Delhi: Meta has revealed plans to enable third-party services in WhatsApp and Messenger for European Union users. These users will soon be able to store communications with third-party chats or keep them separate.
Under the Digital Markets Act (DMA), Meta is making significant improvements to WhatsApp and Messenger to facilitate interoperability with third-party messaging services.
“We’ll continue to build new features, including expanding to groups in 2025 and calling in the 2027,” said the company.
As mandated by the DMA, European WhatsApp and Messenger users can interact with those using third-party messaging services that have opted to make their programmes interoperable.
“We call these third-party chats. After six months of building new features, creating a new user experience, and getting feedback from potential partners and other stakeholders, we wanted to share an update on what third-party chats will look like on WhatsApp and Messenger,” the social media company said in an update.
As a result, the business has implemented additional notifications in WhatsApp and Messenger to notify consumers of third-party talks.
“We will remind users each time a new third-party messaging app becomes available. We have also designed a simple onboarding flow for users where they can learn more about third-party chats and turn the feature on,” said Meta.
Users can choose which third-party apps to receive messages from and how they want to manage their inbox, giving them a sense of control over their messaging experience.
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Meta will allow users to accommodate their individual preferences by allowing them to receive third-party messages in a different folder or view all messages in the same area.
Meta reassures users that they can always change their minds and adjust their settings at any point, providing a sense of security and control.
The business also said it will offer advanced messaging features such as reactions, direct responses, typing indicators, and read receipts.
“In accordance with the DMA, in 2025 we will include the option to create groups, and voice/video calling in 2027,” said Meta.
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–IANS
