New Delhi: Meta-owned WhatsApp banned more than 85 lakh “bad” accounts in India in September for violating its policies.
Between September 1 and September 30, the company banned 8,584,000 accounts, and 1,658,000 were proactively banned before any reports from users, according to the social media platform’s monthly compliance report under the new IT Rules 2021.
The popular mobile messaging platform, which has more than 600 million users in India, received 8,161 grievances from the country, and the records “actioned” were 97. The account “Actioned” means complaints where WhatsApp took remedial action.
According to its monthly compliance report, WhatsApp also received two orders from the Grievance Appellate Committee in the country and complied with both.
“We will continue with transparency to our work and include information about our efforts in future reports,” said the company. It employs a team of engineers, data scientists, analysts, researchers, and experts in law enforcement, online safety, and technology developments to oversee these efforts.
“We enable users to block contacts and to report problematic content and contacts to us from inside the app. We pay close attention to user feedback and engage with specialists in stemming misinformation, promoting cybersecurity, and preserving election integrity,” said WhatsApp.
Abuse detection operates at three stages of an account’s lifestyle: registration, messaging, and response to negative feedback, which we receive in the form of user reports and blocks.
A team of analysts then augments these systems to evaluate edge cases and help improve our effectiveness over time.
Between August 1, 2024, and August 31, 2024, 8,458,000 WhatsApp accounts were banned, and 1,661,000 were proactively banned before any reports from users.
It also received 10,707 grievances from the country in August, with records “actioned” were 93.
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–IANS
